Victoria Palace Hotel & Zen Wellness

Service Quality: Staff are consistently praised for their helpfulness, efficiency, and friendliness. Guests appreciated the prompt resolution of issues, such as room changes due to cooling system problems. Overall, the service quality enhances the stay experience.

We arrived for one week and would definitely come back Alessi gave us a very warm welcome and assisted us through our weeks stay. The hotel is really nice, spotless clean and the staff cannot do enough for you. The location is good. Around 30 mins walk to Gallipoli old town which is gorgeous; lots of cobbled streets, authentic restaurants and cute little shops. The lido San giovanni at the end of the street has a beach you can use, but come out of the hotel to the end of the street and walk left to the Spiaggia beach club; 25 euros for x2 loungers and an umbrella, stunning beach! We had breakfast only at the hotel as we were out all day and it’s a good choice with very attentive staff (Daniel, Stefano and Ilario couldn’t do enough for us) and kept us topped up with coffees! Our room was absolutely spotless, and the bed linen smelt amazing.. nice Amber shower gels and creams too! We had room 102 which must be one of the best as we had a large terrace with table and large sunbed over looking the pool.. book this room!! If you want to see the region, get a car! There’s a hire place round the corner for 50 euros per day. Bikes are €7 per day but 5, if you hire for more than one day. Taxi to Bríndisi airport was arranged via the hotel and was €120 and takes an hour, and they turn up on time! The pizzeria red sunset at the end of the street was very good if you want a good local meal. But Gallipoli old town has some real gems. The Orricchette is the typical pasta of the region and try the turnip tops as they were so good! Lecce was a beautiful town and €70 euros there, again the hotel arranged this for us but you can also do day trips. Gallipoli has amazing sunsets, make sure you head to the vista bar in the old town to watch the sunset - they play the music from the gladiator and everyone claps when the sun goes down! This hotel is amazing and we would definitely return! Thank you to all the wonderful staff for looking after us so well - the service was excellent 👌 Alessia, Maria Elena, Felipe the x2 Daniels, Stefano and Illario!

Excellent hotel Very nice hotel and friendly staff located 2 km south of Gallipoli city centre. Quiet and relaxed atmosphere. Excellent breakfast buffet with personal service (thanks for the coffee every morning Lorenzo). Nice dinner restaurant. Because of the location the choices of restaurants nearby is a little bit limited but you can take a taxi for 5 euro per person in to town.